Privacy notice
What we collect
- Account information: your name, email address and password (stored only as a secure hash), and sign-in security settings.
- Profile information you choose to publish: professional details, offices, contact details, portraits and office photographs. Contact email addresses are public only if you choose.
- Information for checks: registration numbers and claim evidence you give us. These are seen only by the directory team and are never published.
- Records of decisions: who submitted, approved or declined what, and when, kept so decisions can be explained and audited.
- Technical information: security logs such as IP addresses, kept for a limited time to protect the service.
Maps
Profile pages show addresses without contacting any map provider. If you press Show map, the map is loaded from Google Maps, and Google receives information such as your IP address under its own privacy policy.
Images
Uploaded images are re-encoded before storage, which removes embedded information such as camera location. Images are stored privately and shown publicly only after approval.
We send emails needed to run your account and profile: confirmation, password reset and notices about decisions on your profile, claims and images. We do not send marketing from this service.
Your choices and rights
You can correct your profile at any time, and ask us to access, correct or delete your personal information, or to remove your listing, by writing to [email protected]. We handle personal information in line with Canadian privacy law (PIPEDA).